Fictional example · four linked documents
Clear work, from agreed priorities to a clear account.
Follow one improvement to existing request software: priorities agreed first, extra work approved before it begins, acceptance by the client and a bill that explains itself.
Start with the proposal- 1
Proposal
Agree the priorities
Spend less time chasing the next step: clearer ownership, status and handoffs in the software your team already uses.
- 2
Change order
Approve extra work first
A useful new idea is paused, bounded and approved before any extra work begins.
- 3
Work signoff
Accept the delivered work
The delivered work is reviewed against the agreement, and acceptance stays with the client.
- 4
Invoice
Trace each line
Two lines, each traced to the agreement behind it. Not issued and not for payment.
Websites, software and AI, with broader IT under one accountable provider.
Concept illustrations with sample data, not actual delivery or a new portal included in scope. The invoice is not for payment.